14May

OPEN FOR BUSINESS

14th May 2020

 

Following the government’s announcement on kickstarting the housing market after Lockdown, we are pleased to say that we are once again open for business.

As it’s clear we are all going to have to get used to new ways of buying and selling property over the next few weeks, we hope you will understand the measures we have had to put in place to keep everyone safe – and in advance, we thank you for being considerate and patient while we all work together to get moving again.

 

FOR VALUATIONS AND VIEWINGS WE WILL…

• ensure that our property details give as full a picture as possible, to minimise unneccessary viewings

• ask if you are free of symptoms before every visit – if you do have symptoms, we are unfortunately required to refuse the viewing

• sanitise our hands before we enter a property and / or wear protective gloves

• keep at least a two-metre distance from you, and won’t shake hands

• wear face coverings where a 2m distance is not possible

• keep printed documents to a minimum

• at viewings, wipe all touchpoints in a property after our visit

• wipe all touchpoints in our cars after every trip

• not organise ‘open house’ events, or back-to-back viewings

 

FOR VALUATIONS AND VIEWINGS WE ASK YOU…

 

sellers:

• while we remain happy to offer free of charge property valuations for insurance, re-mortgage or general interest purposes, we ask that you accept this via video-call over a home visit

• when we accompany viewings to your property, to open all internal doors and turn on appropriate lights, and then vacate the property for the duration of the visit

 

potential buyers, we ask you to:

• request to view properties only if you are genuinely interested after fully viewing its details on our website – many now have video-tours

• wash hands before and after the viewing

• ask that you bring face coverings and gloves

• refrain from touching surfaces, handles, switches etc

• make your own way to a property, and not rely on a lift in our car

• have no more than two people viewing a property at a time, and only if from the same household

 

IN THE OFFICE, WE WILL

• only allow meetings that are pre-arranged

• thoroughly and regularly clean and sanitise our offices

• try to keep two metres apart from colleagues and visitors

• wash our hands whenever we return to the office from elsewhere

• wipe house-keys when they return to the office

• if one of us feels unwell we will follow the government guidelines at that time

 

As we all know, the situation and the guidelines are changing regularly and quickly, and we will adapt our working practices however we need to keep our colleagues and clients well.

There is more detail on the government’s guidelines, including advice on how to proceed once offers are made and moving day approaches. Click here to read the advice.

Once again, thank you for being considerate and patient while we all work together to get moving again.

01Apr

With all this uncertainty in the world just now, you could be forgiven for thinking everything has to grind to a halt in the property world. Below is our guide on how to progress in different situations.

 


SELLERS | What to do if your property is on the market, but not yet under offer

If your property is on the market with us but not yet under offer, we recommend keeping it for sale if you possibly can, as people are still looking online at property and even making enquiries by phone, email and from websites – and all of these enquiries are now re-routed to our homes. 

As ever, we take all enquirers’ details and will of course get in touch with them as soon as we can offer viewings again.

Even though things will be quieter over the next few weeks this is a great opportunity to look again at any areas that need decluttering, cleaning-up, re-painting or fixing. If you’d like a fresh view on this, do please get in touch with your local office and we’ll be pleased to offer our thoughts on making sure your property hits the ground running when the market kicks off again. We can even do a video-call so we can ‘look round’ your property together and offer constructive advice that way.

We are even still taking offers from people who have previously visited properties, and there is no reason why we cannot still progress these in the normal way.

We are of course contactable on our usual numbers and office emails, and will be more than happy to answer any questions you may have.

 


SELLERS | What to do if your property is on the market, and under offer

If you have accepted someone’s offer to buy your property, we agree with government advice that “there is no need to pull out of transactions”.

As ever, we at Mansell McTaggart will do all we can to ensure the solicitors and surveyors (in all parts of the chain, if there is one) continue working on your transaction to ensure it goes as far down the line as it possibly can.

As the moving date draws closer, you will need to agree with the buyer on how best to proceed. There is good government advice on this page (go to ‘advice to the public’) about what to do in different circumstances, and we will be more than happy to help agree a mutually acceptable date for both parties.

If you do have any questions, please feel free to get in touch on our usual numbers and office emails.

 


BUYERS | What to do if you’re buying and have had an offer accepted

If you have made an offer on a property and had it accepted, we agree with government advice that “there is no need to pull out of transactions…”.

As ever, we at Mansell McTaggart will do all we can to ensure the solicitors and surveyors (in all parts of the chain, if there is one) continue working on your transaction to ensure it goes as far down the line as it possibly can.

As the moving date draws closer, you will need to agree with the seller on how best to proceed. There is good government advice on this page (go to ‘advice to the public’) about what to do in different circumstances, and we will be more than happy to help agree a mutually acceptable date for both parties.

Please feel free to get in touch on our usual numbers and office emails if you have any questions.

 


SELLERS | What to do if you were thinking about putting your property on the market

If you were thinking about putting your property on the market this spring, we can offer you a ‘pre-valuation’ on your property by video-call, before we confirm it with our usual on-site valuation when we are allowed to visit.

Meanwhile, if you do have any time spare over the next few weeks, this is a great opportunity to look at whether there are any areas of your home that could do with decluttering, cleaning, repainting or fixing.

We will be more than happy to do a video-call with you to offer a fresh pair of eyes if that would be helpful, to make sure you’re good and ready to go on the market as soon as possible.

As ever, we are contactable on our usual numbers and office emails, and will be more than happy to answer any questions you may have.

 


 

As ever, we are contactable on our usual numbers and office emails, and will be more than happy to answer any questions you may have at this time.

Best wishes, and keep well.

 

The team at Mansell McTaggart

 

23Mar

Following the government’s order on shop closures, all Mansell McTaggart offices are temporarily closed after 23rd March until further notice.

As ever we are more than happy to offer our thoughts, guidance or advice on any matter by phone and email.

Therefore you will be able to contact a member of the team on each office’s usual phone number and email address (find your local office from the menu at the top) which we can access from home.

Behind the scenes, we will continue to work remotely with buyers, sellers and solicitors to ensure that all offers already agreed continue all the way to completion, just in the same way we normally would.

And as a final word, bumpy though things are just now, this virus, the measures to contain it and the economic impact will subside and we look forward to welcoming you back to our offices and some sort of normality, as soon as we can!

In the meantime, please stay safe and look after yourself and those around you.

Best wishes

 

The team at Mansell McTaggart

11Dec

If you're thinking about buying a property at auction then see our handy guide below which helps explain the process and potential issues to look out for.

buying a property at auction infographic

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